The Cotton Farm
66 Woodstock Rd,
Roswell, GA 30075
Phone: (770) 676-6333
You can now drop off and pickup your sewing machine at The Cotton Farm! Each week, machines will be dropped off and picked up every TUESDAY morning. See details below!
Tuesday - Friday 10-6
Closed Sunday & Monday
Drop off your machine for service at The Cotton Farm (during shop hours). Remember to bring your power cord, foot pedal, zig zag foot (if applicable). For embroidery service, we also need your hoop and embroidery arm. You are welcome to contact us first before dropping off your machine, but it isn't necessary.
When you drop off, you'll be asked to fill out a form and sign for service. You will be given a receipt acknowledging the day you dropped off and brand/model of machine. All of our usual policies apply - no bench fees, we don't charge to look at your machine. All machines are treated as service, so we will contact you if there are any concerns or repairs that need to be addressed before we proceed.
Machines are picked up at The Cotton Farm every Tuesday morning and transported back to Sewing Doc in Cumming. Machines will be serviced and/or assessed and prepared to go back to The Cotton Farm the next Tuesday.
You'll receive an email notification that your machine is checked in, and we will be in touch with you regarding any updates on your machine. If you have questions about the status of your machine, please contact Sewing Doc directly at 470-297-5104.
Once your machine is ready, you'll receive an email notification. Payment will need to be made over the phone or via a secure online invoice before your machine can be delivered to The Cotton Farm.
We will confirm that your machine has been dropped off at The Cotton Farm, and it'll be ready for you to pick up at your convenience. An invoice receipt and details with your service notes will be included with your machine for your records.
All machine service comes with a 6-month labor warranty, so if you have any issues during that time, it's free to bring it back in for service.
Disclaimers: We cannot honor 3-day appointments when machines are dropped off at The Cotton Farm. Please also note that machines without power cord, foot pedal, or embroidery arms/hoops when applicable may cause a delay. We are often able to accommodate missing items, but we cannot guarantee this.